ICEBERGThe most significant part of a brand often lies beneath the surface. What people see above the water – your logo, your website, your ads – that's just the tip. It's important, sure, but it's only about 15% of what your brand really is. The other 85%, the massive part underwater, is everything else: your purpose, vision, mission, and values. If that 85% isn't solid, if it's built on shaky foundations, that little tip on top isn't going to matter much. A strong brand needs a strong base, because eventually, people will dive deeper and experience the real you. That's what builds trust and loyalty – not just a pretty logo, but a solid iceberg of a brand. TREEIn order to provide desirable shade and delicious fruits, the root system must be healthy and planted in fertile soil. The trunk, branches, leaves, and flowers/fruits - what people see - are collectively your logo, products, website, storefront, employees, brochures, etc. Yes, they must be “delicious and desirable” in order to attract consumers. But those things need to be rooted in a strong and fertile foundation. And that foundation is the much needed clarity in your brand’s purpose, vision, mission, and values. Spend time building a strong foundation and watch your brand spread its reach. HUMANA healthy body requires a robust internal system.
You can put on the best clothes, the most stylish shoes, and the perfect makeup, but if you're not healthy on the inside – if your heart isn't strong, your bones aren't sturdy, and your mind isn't sharp – it won't matter. People will see right through it. A brand is the same way. You can have the sleekest logo, the most engaging website, and the most persuasive ads, but if you don't have strong values, and a clear purpose, vision and mission, it's just a facade. People will sense the inauthenticity and move on. Limited ViewSometimes we limit our view unknowingly by looking through a small window. Similarly, if a business/organization focuses solely on quick revenue and neglects long-term growth strategies, it misses the big picture. One way of widening the window is identifying your "good mattress" (e.g., the tangible offering like a product or service consumers pay for) and your "good night's sleep" (e.g., the emotional value). Egocentric ViewSometimes we get too hung up on our personal agendas and see ourselves as the only problem solver. Similarly, if a business owner or an organization leader prioritizes personal benefits and fails to recognize team dynamics for overall success, he/she misses the big picture. Neither would a company wants their employees to be driven only by a paycheck. Create shared experiences within the company/organization (e.g., celebrating employment anniversaries, individual or collective achievements) will help everyone deepen the relational dynamics. Contextual ViewSometimes we fail to change our perspective and consider other possible points of view.
Similarly, if a business/organization gets buried in the day-to-day and does not spend time looking at customer data and industry trends, it misses the big picture. Acknowledge team members' contribution in their area of expertise while helping them appreciate what others bring to the table. If you have participated in my workshops or have worked with me on brand development, you will know that I am a big picture person.
I love to find patterns in complex processes and will attempt to make sense of it through pictures and with minimal text. While a picture is worth a thousand words, we are all unique and may interpret what we see differently. I will be publishing in this Facebook album illustrations that explore key brand concepts and strategies, and inviting people to share what it means to them. Branding can be complex but it is my hope that through illustrations, we can spark creativity, ignite conversation, and help each other discover meaningful branding and marketing strategies. |
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